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Senior Administrator for Third-party Software

Houston, Kuala Lumpur, London and Perth

Reports to: Global IT Manager

 DUG McCloud customers will typically use a combination of DUG’s software and their own or third-party applications.  Part of the DUG McCloud service offering is our expertise to help run these other applications in an optimal way.


Responsibilities

  • Installing, maintaining, and optimising third-party software running on DUG McCloud
  • This is mostly application software, but will involve system integration (e.g. job queueing, MPI, licensing, etc.)
  • For exceptional customers, this could also include the client’s own system infrastructure (e.g. their job queueing system, authentication, etc.)
  • Direct interaction with customer IT teams and end-users
  • Work with other DUG engineers to resolve client issues
  • Serve as level-three support for otherwise unresolvable customer issues.


Prerequisites

  • Broad experience with installing, managing, and tuning Linux applications
  • An understanding of all the major layers between userspace software, and the ultimate hardware on which it runs
  • Ability to diagnose problems and identify which component is causing issues.


Desirable

  • Experience with O&G industry software.

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